🗂️ Key Shareholder Services Offered
📄 Shareholder Record Maintenance
Updating personal details (e.g., ID number, contact info, next of kin)
Updating ownership records after transfers, succession, or corrections
Issuing shareholder statements and confirmation letters upon request
🧾 Receipt Issuance
Receipts for payments including: Share purchases, Title processing fees, Site visits and verification, Any official ERC transaction, Digital and printed receipts available, Duplicate receipts re-issued upon verification
📢 Notices and Alerts
Delivery of: AGM notices, Payment reminders, Title collection updates & Land inspection schedules
Sent via: Emai, Website updates, Physical posters at ERC offices
🧮 Statement Requests
Get a detailed breakdown of: Number of shares held, Payments made and outstanding balances, Past receipts and transactions
🧬 Succession & Next-of-Kin Updates
Supporting heirs of deceased shareholders in updating records and Ensuring notices and payments are directed to the correct beneficiary
- Our Processes
Shareholder Services
🔐 Why It Matters
🧾 Proof of Ownership – Clear records are crucial during transfers, disputes, or inheritance
📢 Stay Informed – Receive real-time updates on critical shareholder matters
🔁 Easy Transactions – Ensures a seamless experience when engaging ERC for services
🧘 Peace of Mind – Know your records are up-to-date, secure, and accessible
📝 Required Documents for Shareholder Services
| Service | Required Documents |
|---|---|
| Record Update | National ID, Original Share Certificate |
| Receipt Re-issue | Copy of payment slip or affidavit if lost |
| Notices Subscription | Valid phone number & ID |
| Succession | Death Certificate, Affidavit, ID of heir, Letter of Administration (if applicable) |
⚠️ Always keep a copy of your receipts and share documents. In case of loss, immediate reporting is advised for replacement or verification.
How the Process Works
Record Update
Visit ERC Office or request an update form online
Submit supporting documents
Receive confirmation and updated record within 7 days
Receipt Re-Issuance
Fill in a re-issue request form
Verify payment (via receipt number, bank deposit, or mobile money reference)
Receive new receipt within 3 business days
Notice Delivery
Verify your contact details at ERC
Subscribe to ERC updates (SMS or WhatsApp)
Receive notices automatically
Whether you have a specific need in mind or simply have a question, please don’t hesitate to contact us.
Site Visits
Site Visits service gives shareholders the opportunity to visit and physically inspect their allocated land under the guidance of our professional land officers.
